![]() ![]() If you decide to return the item for a refund instead of a replacement, then it will be subject to a restocking fee and shipping costs will be deducted from the refund as described below. Sorry, we cannot reimburse return shipping costs, but our suppliers are typically willing to work with you to make things right and cover the cost of return shipping if an item is faulty or damaged. Failure to do so may result in Farmabilia being unable to process your return with our suppliers. If your product is faulty or damaged, you can send it back to us for an item exchange within 14 days of receiving it, but you must initiate your claim within 3 business days of receipt of the order. Most of our items are eligible for our 14-day return policy (unless explicitly indicated). We use the following shipping rates: Amount ![]() Spend $50 or more for items requiring shipping and get those items shipped for free, unless specifically noted (as with large, heavier items). Please be patient as we work to expand our shipping zones to Canada and all 50 US states). (If you live outside this area, we apologize for not being able to ship to you. Delivery within the USA can take between 3-4 days to receive an item once it ships from the warehouse.įarmabilia only ships to addresses in the lower 48 contiguous United States. During heavy volumes in holiday seasons, expect a 1-2 week lead time for items to ship. Items from the CTW Home Collection typically require 1-2 weeks to ship. All credits are issued in the form of an electronic gift card.Items typically ship within 1-2 business days, though larger items may take up to 5 days to ship and custom printed apparel may take up to 5-7 days for production. In the instance a non-returnable or final sale item is approved for a return, a credit will be issued minus a 25% restocking fee. Returns that are damaged, soiled or altered may not be accepted and sent back to the customer.Īll custom orders, made to order items, flash sale items, furniture (excluding vintage), artwork, sale items, and chandeliers are final sale and cannot be returned. You will receive an email confirmation once your return has been accepted and your refund will be processed within 5-7 business days of receipt.Īll items must be in new, unused condition with any tags still attached and packing intact. Once we receive your item(s) we will process your return and a refund will be issued to either your original payment method or gift card. Slope House Mercantile cannot accept responsibility for any packages lost, stolen or damaged in transit. ![]() It is the responsibility of the buyer to ensure the item is adequately packaged for return. We recommend all returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products. ![]() Please note all original shipping charges are non-refundable and return shipping costs are the responsibility of the buyer. We may refuse to replace or refund the item without enough images. If your order arrived damaged, please be sure to include photos of the following: shipping label, packaging outside, packaging inside, damaged item (at least 2 angles). Items returned late will be addressed on a case-by-case basis, and a 25% restocking fee may be applied to process the return. Items must be postmarked by the 14th day to be eligible for a refund. If you are not completely satisfied with your purchase, we accept returns on select items within 14 days of receipt. ![]()
0 Comments
Leave a Reply. |